MAINTENANCE.

A partner with the product knowledge and capabilities to maximize your investment and uptime. Service quality matters, impacting downtime and profitability. ELECTRONIL Offer quality workmanship supported by technical knowledge. With different levels of repair options, all with fixed upfront costs, ELECTRONIL Provide peace of mind your asset is in safe hands, with a solution to suit your business.

SERVICES.

From pre-purchase consults to end-of-lifecycle benefits, ELECTRONIL Informs, advises and partners with you.

We’ve got everything you need to keep your equipment in top shape. Whether you want Genuine parts, manuals, training and resources to do maintenance and repairs yourself — or prefer to have one of our experienced engineers and technicians do the work — we make it easy to keep your equipment running.

MAINTENANCE.

ELECTRONIL's Warranty-covered repairs and maintenance, service agreements and more, all using cutting-edge diagnostic tools and parts.

Delivering the highest standard of service to maximize your investment.

ELECTRONIL brings you the highest quality of servicing products and flexible maintenance plans, enhancing productivity and thereby, profitability. Our engineers and technicians make themselves a part of your team, committed to providing the best possible maintenance for your long-term success.

Service Report Documentation.

Thoroughly documented service history for quick referencing, service tracking and a higher equipment resale value at the end of your utilization period.

CONTACT NOW
...

PREVENTIVE MAINTENANCE.

Maintenance is One Key to Reliability.

At ELECTRONIL, We know that every business is different, with different challenges and operational requirements. So, we build flexibility into our first-class operation and maintenance support by custom-designing our contract packages to meet your specific needs. We create our contracts by bundling together different service options exactly as you want. Cover can range from something as simple as parts only to full operational support over a variety of time periods. Whatever your operation and maintenance needs, we build our solutions around you.

What are Preventive Maintenance Contracts?

When it comes to diesel generators, there is one absolute fact – they get dirty. Between oil changes, leaks, accumulation of dirt and debris in and around the generator over time – it’s important to clean the generator regularly. The importance of keeping the generator clean is to provide time to inspect the generator and surrounding area.

  • General inspection
  • Lubrication service
  • Cooling system service
  • Fuel system service
  • Servicing and testing starting batteries
  • Regular engine exercise

These operations are carried by ELECTRONIL trained technicians using genuine parts to make sure that your equipment runs as per the manufacturer recommended guidelines to ensure maximum durability and performance.

Why you should choose ELECTRONIL Preventive Maintenance Contracts?

Engines operate under extreme heat, pressure, dust, sand, and airborne contaminants. To maintain reliability and performance, a preventive (scheduled) service approach is essential.

Uninterrupted performance is critical to your business, protecting you from costly downtime. With ELECTRONIL, you gain dependable support to keep your equipment running at peak efficiency. Our contracts are flexible and tailored to your needs, offering cost-effective, fixed-price solutions with exceptional service value.

Our Preventive Maintenance Contracts include:

  • On-site service through our fleet of mobile vans, staffed by fully trained technicians equipped with the latest diagnostic and electronic tools.
  • Flexible contracts (short or long term) covering parts, labor, and consumables — suitable for all equipment types, power providers, as well as commercial and residential customers.
  • Scheduled and unscheduled maintenance programs designed to reduce risk and ensure uptime.
  • 24/7 service support including around-the-clock response to customer needs.
  • Product improvement programs to keep your systems updated and efficient.

With ELECTRONIL Preventive Maintenance Contracts, you avoid the pitfalls of unplanned maintenance — such as lost production, higher costs for urgent parts and shipping, and wasted time troubleshooting breakdowns. Studies show that unplanned maintenance costs three to nine times more than planned maintenance.

What Do ELECTRONIL Preventive Maintenance Contracts Cover?

ELECTRONIL Preventive Maintenance Contracts are designed to reduce operating costs and keep your engines running with minimal downtime. We follow a structured service plan that fits your operational needs, offered under four flexible tiers: Standard, Extra, Premium, and Premium Plus.

Service Scope

ELECTROCARE Service Plans

Standard
Extra
Premium
Premium Plus
PLAN FREQUENCY (Service Interval) Annual Biannual Quarterly Monthly
Routine inspection and report (see details below)
Engine Section
Air filter inspect and advise Standard Standard Standard Standard
Oil, coolant and fuel level check and advise Standard Standard Standard Standard
Intake and exhaust system check Standard Standard Standard Standard
Fuel, coolant and oil pipe work check Standard Standard Standard Standard
Alternator-belt, Drive-belt, and Fan-belt condition check Standard Standard Standard Standard
Battery voltage drop check Standard Standard Standard Standard
Static battery charge check Standard Standard Standard Standard
Functional control panel test offload Standard Standard Standard Standard
Radiator matrix check and advise Standard Standard Standard Standard
Generator Section
AVR check Standard Standard Standard Standard
AVR performance check offload Standard Standard Standard Standard
Condition of load cabling check Standard Standard Standard Standard
Critical functions monitored (see details below)
Control Section
Alarm history/event log check (dependent on control system) Optional Optional Standard Standard
Circuit breaker inspect and check Optional Optional Standard Standard
Switches, Fuses and MCB check Optional Optional Standard Standard
Indication lamps & sounder function check Optional Optional Standard Standard
Relays and bases check Optional Optional Standard Standard
Timing devices check Optional Optional Standard Standard
Control wiring inspection check Optional Optional Standard Standard
Engine protection check Optional Optional Standard Standard
Ancillaries Check
Block heater check Optional Optional Standard Standard
Battery charger check Optional Optional Standard Standard
Louvres and fans check Optional Optional Standard Standard
Diagnostic analysis and recommendation reports Optional Optional Standard Standard
All work undertaken by highly trained and equipped technicians Standard Standard Standard Standard
Transport and travel expenses included on scheduled visits Standard Standard Standard Standard
Scheduled maintenance visits to meet your service requirements Optional Standard Standard Standard
Out of hours call out facility Optional Optional Standard Standard
Oil and filter change to meet your needs Optional Optional Standard Standard

For further information on Preventive Maintenance and benefits, please contact us.

Contact Now Maintenance Support Brochure

GENERATOR MAINTENANCE 101: THE BASICS.

Like cars, trucks, or any other piece of motorized equipment, generators also need to be regularly maintained & serviced to run efficiently. Power outages can occur at any time and for any reason. Businesses that rely on backup generators should make sure that their generator is ready to provide power to keep operations running smoothly.

While many people think that servicing a generator should happen when something goes wrong, but there are simple steps that can be taken to help keep the generator in running shape or identify potential problems before any major service may be required.

Cleanliness is Key.

When it comes to diesel generators, there is one absolute fact – they get dirty. Between oil changes, leaks, accumulation of dirt and debris in and around the generator over time – it’s important to clean the generator regularly. The importance of keeping the generator clean is to provide time to inspect the generator and surrounding area.

When inspecting the generator, you can identify whether there is anything that does not belong inside the generator or if an object is near the generator that may be out of place. For example, you could check for any animals living there like mice, snakes, or insects that could potentially get inside the generator and cause damage such as chewing up wiring. You can also identify any leaks that may not have been there before. After completing service, you can make a note to monitor the generator weekly to ensure no new or existing leaks are occurring. Keeping the generator is a good starting point when it comes to generator maintenance.

Visual Inspection.

The next step would be visual inspection. When you open the generator enclosure, look at all the moving parts of the generator. Make sure you look at the electrical panels and the surrounding area to ensure there is nothing out of place, such as tools or trash that may have been left behind during service. Ensure that the radiator can move air freely, inspect for any leaks or puddles, and check the control panel to make sure there are no alarms showing up. Check fuel levels and oil levels to gauge whether the generator needs service or ready to go.

Batteries.

Batteries are important to keep maintained, as generators have starters, the control panel, block heater, and any additional internal electrical component. Batteries that are not sufficiently charged or reading low voltage is one of the top reasons why generators may fail to start. This is why it’s important to make sure your battery is always charged via a battery charger or if one is not installed with the generator, then disconnect the negative and positive connections from the battery when the generator is not in use.

Depending on generator installation location, such as areas that experience cold weather, it’s always a good idea to have extra batteries on hand in case you need to swap them out with any dead batteries.

Common Alarms.

Common alarms are generally set within the control panel and can reflect any potential issues the generator may be experiencing. It’s recommended that you do not attempt start a generator if there are any alarms being shown on the control panel display. Some common alarms may be low fuel, low coolant levels, low coolant temperature, communication alarms, or overspeed/under speed alarms that can prevent the generator from starting. Always make sure that the alarm log is clear before attempting to start a generator to ensure that the system detects no issues and there are no current or previous alarms that will cause issues with the generator starting or running.

Generators Need Exercise Too.

It’s typically recommended that you run your generator at least once a week for 10 – 15 minutes. More than likely if you have a generator connected to your facility, it’s most likely programmed to run on the weekends or overnight. Exercising your generator helps cycle the fluids throughout the generator, the engine, and the radiator to ensure that all parts are working correctly and can reveal if there are any alarms or items that need to be addressed.

Major Service.

Just like with cars, generators also require maintenance known as major service. When we handle major service on a generator, we usually recommend conducting an onload test or a load bank test for about 1 to 2 hours once every 3 months. An onload test or a load bank test helps exercise the generator and gets the generator oil & engine up to temperature, as well as gets any other fluids circulating such as coolant.

Typically, any problems that would arise with a generator arise during an onload test or a load bank test when the generator is pushing power and being used versus if the generator were running without an onload test or a load bank connected.

Service every 150 – 200 hours or so (every 6 months in standby applications), onload test or a load banks every 3 months or so, but more both service & onload test or a load bank testing should be conducted more often for critical applications.

Maintain a Logbook.

Every time the generator undergoes service or maintenance, it’s good to keep track of what was done. Whether you’re adding coolant, adding oil, if a leak is detected, a logbook can help provide a service history of the generator and if the generator requires any service, the logbook can help provide insight on what was done or not done and what may be needed in order to address any problems that may arise with the generator.

Maintaining your generator is vital for the operation of the generation for when you really need power. Taking these steps can help you gauge the status of your generator and provide a good indication on a weekly to monthly basis to its overall condition. If you’re not sure about whether or not your generator is properly serviced or don’t have time or the experience to perform maintenance, be sure to set up a service contract with a service company that can come out to your facility to perform regular service & maintenance checkups.

If you have any additional questions or are looking for more information about preparing your backup generator for any power outage, feel free to reach out to us at ELECTRONIL POWER SOLUTIONS.

Additionally, you can fill out our Contact Form with any questions or inquiries and our representatives will get right back to you.

Request a Planned Maintenance Quote
...

ELECTROCARE™ SERVICE SUPPORT PLANS.

The right support — right when you need it.

Discover ElectroCare™

Get In Touch with Our Service Team.

Speak with the ELECTRONIL Service Team to learn the latest prices and information on our service packages, which can enhance your profitability and transform your business.

Request a Quote

Contact Now

Speak to one of our experts.

Find the perfect equipment solution by contacting one of our specialists. They are on standby, ready to help you solve your operational challenges.

Tel/Fax +20 (2) 2516 3930 +20 (2) 2540 0286
Mobile +20 (100) 4892 469 +20 (122) 4990 163
Direct Message WhatsApp Messenger
For Sales Inquires sales@electronil.com
For Service Inquires service@electronil.com
For Support Inquires support@electronil.com

Newsletter

Subscribe to our Newsletter and be the first to hear about our new products, innovations, equipment, projects and special offers.